A hand holding a smartphone in a brightly lit grocery store aisle, showing an augmented reality path of blue markers on the floor directing the user to “Colman’s Recipe Mix 24g” in aisle 16, between sections for sweets and cereal bars.

Making places more accessible

Through our collaboration with Auki Labs, we’re able to deliver a new approach to assistive navigation to help people who are blind or have low vision navigate complex indoor spaces like supermarkets, offices, and public transport hubs with confidence.

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Assistive navigation, made simple

Our Assistive Navigation solution, developed with our partners at Auki Labs, is an indoor navigation system for people who are blind or have low vision. Providing turn-by-turn guidance in unfamiliar spaces like offices and retail environments, without the need for an app, expensive hardware, or perfect lighting conditions.

Accurate, turn-by-turn indoor navigation

Our solution provides real-time, audio-based guidance through offices, retail, and public buildings—helping people who are blind or have low vision navigate from point A to B with confidence. No bluetooth, no beacons—just seamless, step-by-step directions powered by spatial computing and strategically placed QR codes.

A hand holding a smartphone in a grocery store aisle, displaying an augmented reality navigation interface with blue markers on the floor and the text “Forward 3 meters,” guiding the user toward a specific product area.

Truly app-free navigation

Unlike most navigation solutions that require users to download specific apps (and often pre-register), our solution works seamlessly on-device without having to download an app, making it accessible to more people, more easily.

Split image: left shows a hand placing a QR code sticker on a white wall; right shows AR navigation on a smartphone guiding the user through an office hallway to Meeting Room 2B.

Fast, flexible deployment

Our assistive navigation solution, developed with Auki Labs, is quick to implement and easy to scale. Using discreet QR codes and spatial mapping through the Auki PoseMesh, there’s no need for costly infrastructure or lengthy installations. Start with a single store, aisle, or key area, and expand at your pace, bringing accessibility to retail, office, or public spaces with minimal disruption.

How it works

Assistive Navigation uses strategically placed AQRs to help a smartphone understand exactly where it is within a space. Once scanned, the system delivers turn-by-turn audio guidance through the mobile browser—no apps, no beacons, just intuitive, inclusive navigation.

Place AQR Markers

Place AQR Markers

AQRs are installed at key locations (entrances, toilets, meeting rooms, aisles) to help users and devices understand where they are within the mapped space.

 colorful 3D point cloud rendering of an urban area, showing clustered points forming roads, vehicles, and greenery from a top-down perspective.

Map the space

Using a smartphone, the space is quickly mapped with PoseMesh spatial computing and strategically placed Accessible QR (AQR) codes—no costly hardware required.

A person holding a smartphone in a train station, displaying an augmented reality navigation interface with blue circular markers leading to Platform 9 – Central

Navigate without app install

Users simply scan one of the AQR markers to receive audio guidance or on-screen directions without having to download an app.

Why our solution is different

Most navigation tools weren’t built with accessibility at their core. They rely on complex apps, hardware, and guesswork, leaving people who are blind or have low vision with inconsistent, frustrating experiences. Zappar and Auki change that.

Challenge

Traditional Solutions

Our Solution

Ease of Use

Often require app downloads and complex setup.

Works via mobile browser, no app downloads and no friction.

Accuracy Indoors

GPS and Wi-Fi-based systems struggle in complex environments.

Uses spatial anchors and Accessible QR codes for reliable indoor guidance.

Independence

Users often need to ask for assistance or rely on companions.

Enables turn-by-turn navigation with real-time audio directions.

Adaptability to Change

Struggles with layout changes, leading to outdated instructions.

Uses spatial computing that adapts to updated physical environments.

Scalability

Requires expensive hardware (e.g., beacons) for each new site.

Deploys quickly with AQRs – it's cost-effective and easy to scale.

Accessible navigation, anywhere you need it

Assistive navigation works across a wide range of environments, from offices and retail stores to public buildings, transport hubs, and civic spaces. Whether it’s navigating to a meeting room, finding a toilet in a shop, or moving through a station, our solution makes every space more accessible, adaptable, and inclusive.

Offices & Workplaces

Offices & Workplaces

Help employees and visitors with sight loss independently find desks, meeting rooms, toilets, and exits—without needing staff support. Foster a more inclusive workplace that builds confidence, productivity, and a true sense of belonging.

Museums & Cultural Spaces

Museums & Cultural Spaces

Help visitors navigate entrances, galleries, exhibition rooms, restrooms, and cafés, making the cultural experience more inclusive and empowering for people who are blind or have low vision. Plus, enhance wayfinding to key exhibits or points of interest, enriching visits for all guests.

Retail & Hospitality

Retail & Hospitality

Enable customers to locate entrances, service desks, specific departments, changing rooms, and toilets, making the shopping experience more inclusive and dignified. Whilst also making it easier to find the aisles and items on your shopping list faster and more efficiently.

Public & Civic Buildings

Public & Civic Buildings

Support independent navigation in hospitals, libraries, museums, job centres, and town halls—helping people find key services and facilities confidently in unfamiliar spaces.

Transport Hubs

Transport Hubs

Guide users through complex environments like airports, train stations or bus terminals—from ticket gates to platforms, toilets, and exits—without relying on GPS or staff.

Start small, think big

Our solution is designed for flexible, modular rollout so you can start with a single store, corridor, aisle or floor, then scale across sites. It complements your existing accessibility strategy without disrupting operations.

Quick to pilot, in any environment

Deploy in one location or area to prove value fast with minimal setup, maximum impact.

Scale at your pace, on your time

Expand from a single site to multiple venues, with flexible deployment that grows as you need.

No operational disruption

Integrates smoothly with your space no downtime, no redesigns, just better accessibility.