Indoor navigation sounds like something that should be straightforward. Help people find their way around a building. Job done.
But once you start thinking about real environments, with multiple floors, changing layouts, and visitors who’ve never been there before, it gets a bit more interesting. Add in different accessibility needs, and it becomes clear that one-size-fits-all directions don’t really work.
That’s exactly the challenge we’ve been focused on and why today, we’re announcing Zapworks Spaces.
Spaces is an app-free, visual tool for creating precise indoor navigation that works in the real world, without adding unnecessary complexity along the way.
On paper, the idea is straightforward: give people clear directions inside buildings.
But the reality is usually more complicated:
So what happens? A lot of projects start with good intentions, get trialled in one building… and quietly stall. Spaces is built with that reality in mind. Not the ideal version of how buildings behave, but how they actually work day to day.
With Spaces, people don’t need to install anything. They can scan a QR code or tap a link and start navigating straight away. It sounds obvious, but it makes a big difference, especially for visitors who just want to get where they’re going.
Instead of relying on beacons or sensors, Spaces works with existing 3D scans and mapping providers like Matterport and visual positioning systems like Immersal and MultiSet.
That means you’re not planning installation projects or maintaining extra infrastructure alongside your building. It fits around what’s already there.
Spaces is built for the kind of environments most systems struggle with. Buildings with multiple floors, layouts that change week to week, routes that need to adapt in real time, and areas that aren’t always safe or accessible.
It’s designed for spaces that aren’t static or predictable, because most aren’t.
One of the most valuable things we saw early on was how different people experience the same space. For someone who is blind or has low vision, navigating a building often means relying on memory, assistance, or workarounds.
Spaces includes voice guidance and environmental annotations, so people can move through complex real-world locations more confidently and with less reliance on others.
Once a space is set up, the people who manage it day to day can update it themselves. Add a new point of interest. Change a route. Publish an update. It all happens instantly in the browser, either from your laptop or smartphone.
It’s designed so that the people closest to the space can keep it accurate, rather than handing that responsibility off to a separate team.
Spaces works with the mapping and visual positioning systems you already use, so you can use your existing infrastructure and workflows.
From there, visitors and staff can navigate using their phone, with turn-by-turn guidance across the space without having to install an app. Likewise, your team can instantly update your space remotely or on the ground using their smartphone or tablet.
We’ve been focusing on environments where getting from A to B isn’t just a convenience:
In these places, navigation isn’t a “nice to have.” It affects how smoothly things run.
You can watch the launch webinar below or book a demo to see how it could work in your space.
We’re already working on several improvements to Zapworks Spaces as well as rolling out new features, including:
The ambition is that Spaces becomes more than just navigation. It becomes a way to structure how people move through and experience an indoor space.