Download the Zappar app. Just search for "Zappar" in your app store or visit the Get Zappar page.
If your product has a zapcode simply scan the zapcode from the first screen of the Zappar app.
For Zappar Powered products without a zapcode you have a few options. You can:
It may be the case that the app is set to the wrong region. Check that it's set to the region that you aquired your product in from the Settings area of the app.
If you still can't find it then drop us a line from the Contacts page and we'll get to the bottom of it!