FAQs
Which devices are supported with Zapbox?
Zapbox is currently only supported on iPhone 11 or later (iOS devices that include an ultra wide angled lens). Support for older iOS devices and Android is on our roadmap.
Which regions is Zapbox shipping to?
Zapbox currently ships to the UK, US, and EU. Orders are fulfilled with Amazon. We are hoping to extend our range of supported regions soon.
What is the Zapbox refund policy?
If your Product (or part of it) is defective or malfunctioning, we will either repair or replace that Product (or the affected part(s)), or update software or services, so that the Product performs substantially according to the Warranted Functionality. The approach taken to resolve any issues will be at our sole choice. If we determine that a product (or one or more components) should be replaced, the replacement may be a new, refurbished, or remanufactured Product or component(s). If we determine, in our sole discretion, that none of the listed means are reasonable to correct for a defect or malfunction, then we may refund to you the price you paid to purchase the Product.
If you have a problem with your Zapbox, please email support@zappar.com to get help. More information can also be found here.